Domestic Violence/Sexual Assault (DVSA) certification training is required and is provided by the YWCA. Volunteer tasks include responding to area emergency rooms for support, advocacy, and safety planning for survivors of sexual assault. Volunteers much have a working cell phone, as this is how communication is possible to YWCA hotline and supervisors. Volunteers must make a commitment to respond to area hospitals, (Baystate, Mercy, Wing, Holyoke, Noble), within one hour. Volunteer time commitment varies depending on volunteer availability, however, volunteers should expect to commit at least 4 hours per month. Volunteers on crisis response will always have access to a supervisor for support. Supervision is on-going and as needed.